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Case Management
Case management services are available to older Vermonters and adults with disabilities through programs administered by the Division of Disabilities and Aging Services (DDAS). These services are funded under the Older Americans Act (OAA) and the Choices for Care Medicaid Waiver programs.
DDAS works closely with Vermont’s Area Agencies on Aging (AAA) and Home Health Agencies (HHA), the State’s case management service providers, to develop a comprehensive approach to the provision of case management services. These providers must meet our Case Management Standards to be approved to offer case management services. They must assure that staff hired to provide case management services pass a DDAS administered Case Management Certification Exam, prior to providing case management services to clients. Once a case manager is certified they must participate in at least twelve hours of continuing education each year to maintain their certification. DDAS sponsors an annual Case Management education and training program to help providers and certified staff meet the continuing education requirements.
Case managers are available to work with individuals, their families and caregivers to assist in finding services and resources that meet the individualized needs of each client. Designation as a ‘Certified Case Manager’ signifies the Case Manager possesses the knowledge, skills and experience required to provide appropriate services, as defined by DAIL's Division of Disabilities and Aging Services.
Policies & Guidelines
- Revised Case Management Standards and Certification Procedures for Older American Act and Choices for Care - June 2009
- Case Management Reference Manual and Study Guide (June 2007) (Updated October 2008)
This study guide should help you prepare for the Case Management Certification Exam. It is not intended to be a training guide to become a Case Manager. It should be used in addition to the core training and orientation you have completed through your agency.
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