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Information, Referral and Assistance (IR&A)

There are several IR&A resources for Vermonters who are older or have disabilities. IR&As help people with disabilities, older adults, family members, personal assistants, and caregivers find the right service, educate themselves about important issues, and understand various eligibility requirements. In many cases, contacting an IR&A provider is the first step for individuals who need assistance and wish to maintain and/or increase their independence.

Brain Injury Association of Vermont 1.877.856.1772 (TOLL FREE)

The Brain Injury Association's toll free line provides information, referrals and assistance regarding brain injury and the Brain Injury Association.

 

I-Line 1.800.639.1522 (V/TTY) (TOLL FREE)

I-Line is a toll-free information number for Vermonters with disabilities. A service of the Vermont Center for Independent Living, I-Line is an important resource for people with disabilities who need information or referrals regarding housing, employment, transportation, healthcare, advocacy, and more.

 

Senior HelpLine  1.800.642.5119  (V/TTY) (TOLL FREE)

The Senior HelpLine is a toll-free information and assistance resource for people age 60 and older. Staffed by knowledgeable professionals at Vermont's Area Agencies on Aging, the Senior HelpLine can answer questions and help identify resources to assist people to age successfully.

 

SHIP 1.800.642.5119 (V/TTY) (TOLL FREE)

The State Health Insurance Assistance Program (SHIP) provides information and assistance about health insurance programs for Medicare beneficiaries concerning Medicare and other health insurance related issues.

 

Vermont 2-1-1, DIAL 2-1-1  (TOLL FREE)

Vermont 2-1-1, a program of United Way of Vermont, is a health and human services information and referral program serving the state of Vermont. The Community Information Specialists who answer the calls help solve problems and link callers throughout Vermont with government programs, community-based organizations, support groups, and other local resources.

The service is confidential and streamlines access to community resources for everyday needs and difficult times. Dial 2-1-1 (anywhere in Vermont) for personal assistance.